Frequently asked questions
Please follow all the steps to ensure a smooth transaction.
As much as we want to pick up the phone we can't always do so, so please be patient with us.
If you don't receive a response from us within an hour just shoot us another one.
Anytime between 10am-7pm, Monday through Saturday. We are closed every Sunday.
PLEASE DO NOT SEND ORDERS BEFORE/AFTER THE TIME ABOVE.
Yes. Just like a dispensary, we need to check to see if you are over the age of 21 in order to indulge in our lovely goodies.
Step 1: If you're a new customer, text a photo of your state ID & 1 screenshot of any social media profile (Twitter, Instagram, Facebook) to 773-844-7182.
Step 2: Browse our menu, you can check out our menus on the website at any time. Once you see something you like, you can come back to this thread and place your order.
Step 3: Place your order-
Please follow the steps below when placing an order. Numerically list order, address, and payment within one text message.
EXAMPLE.
1. Flower name & quantity (3.5 runtz)
2. Lemonade
3. Edible
To 555 South Kenwood. Chicago, IL. I will be using Zelle / Venmo.
-This will help us tremendously to ensure that your order remains accurate.
Follow the steps in the "How do I place an order?" question so your customer profile is up to date.
We do not respond to new numbers that claim to be an existing customer without proof and/or notice of a change in phone number. Keep us updated so your history with us doesn’t get erased.
We ONLY accept Zelle, Venmo, and Cash.
WE DO NOT OFFER CHANGE AT ANY POINT. Please have the exact amount as our delivery drivers do not carry cash.
NEVER SEND a payment until you receive a payment confirmation from one of our bud tenders.
No, We are a DELIVERY ONLY business.
Currently we're only offering the Night slot (7:30p-11:30p)
Night slot- ALL ORDERS MUST BE IN BY 7:15 PM
The driver starts their shift at 7:30 and goes to 11:30.
Yes, our driver will send an ETA once they begin their route. If anything changes as far as an earlier arrival or running behind they will send an update to let you know.
No, We build each route to be the most mileage efficient. Your order is guaranteed to be delivered during the time slot so please be patient with us. In any case, your order is subject to arrive outside of that window - you will be notified immediately with an updated ETA.
We only allow A 3-5 minute grace period. Please make sure you’re ready and waiting in the lobby or outside.
Don't worry they're still on the way. Sometimes our drivers can be a little early or later than the eta due to traffic. Please be patient!
No need to call, Just shoot us a text and we will communicate with them as best as possible.
There is a redelivery charge. Your order will be rerouted in the driver's GPS, or placed into a later slot depending on when the redelivery payment is confirmed and scheduled .
That's perfectly fine, it can take up to 72 hours to refund your payment. Delivery fees are nonrefundable.
Just shoot us a text and we can schedule a redelivery, If that doesn't work we can credit your next purchase or provide a refund.